FAQs
Do you ship internationally?
Yes, we offer worldwide shipping, except to countries or regions that are currently affected by war or active conflict.
International orders are shipped through our available courier partners, subject to service availability for the destination.
Does Urgent Dispatch mean faster delivery?
Urgent Dispatch means that your order will be dispatched within 3 working days from the date of placing the order.
Please note that dispatch and delivery are different. The 3-working-day timeline applies only to the dispatch of your order. Once the order is dispatched, the regular courier delivery timeline applicable to your location will apply.
Urgent Dispatch does not mean that your order will be delivered within 3 working days.
What should I do if my payment is deducted but my order isn't confirmed?
If your payment has been deducted but your order is not confirmed, please wait for some time, as the amount may be automatically refunded if the payment was unsuccessful.
If the amount is not refunded within 24 working hours, please contact our support team via WhatsApp or phone call. Share the necessary payment details or proof of payment with our team, and we will check the issue and assist you further.
Will the product I receive look exactly like the model's outfit?
Yes. The product you receive will be the same design shown in the product images, made in the size you have ordered. There will be no changes to the design or detailing shown in the pictures.
However, please note that there may be up to 10% variation in colour [mentioned under each product’s description as well] due to differences in photography, lighting, and individual screen settings.
Is there any alteration allowance inside the garment?
Yes. Our stitched garments come with additional seam allowance of approximately 1.5–2 inches in total, which allows the garment to be altered by up to one size larger.
For example, if you purchase an XS, the additional allowance can be used to alter the garment up to S size by opening the additional stitches.
Can I change my order from Normal Dispatch to Urgent Dispatch after placing the order?
Yes, you can request to change your order from Normal Dispatch to Urgent Dispatch after placing the order. Please contact us via WhatsApp or phone call with your order number. Our team will guide you through the payment procedure for the additional Urgent Dispatch charges.
Please note that after the Urgent Dispatch payment is made, your order will be dispatched within 3 working days from the date of payment.
Can I combine two separate orders into one shipment?
Yes, we can combine two separate orders into a single shipment, provided you inform us within 1 working day of placing the orders. Please contact us on WhatsApp with both order details.
Please note that combining orders may not be possible if there is a longer gap between placing the two orders or if either order has already been processed for dispatch.
How can customers verify that we are a genuine and trustworthy brand?
You can verify our authenticity by checking our official website, customer reviews, social media presence, and the experiences shared by thousands of customers who have shopped with us. We have been serving customers for several years and are committed to providing quality products and transparent customer service. If you have any questions before placing an order, our team will be happy to assist you.
Can you share real product images (other than the brand photos) so we can see how the product looks in real life?
No. As we are a completely online store, we do not share additional real-life images of the fabric beyond the official product photos available on our website and social media.
Do you offer custom tailoring or customization for half sarees?
No. We do not offer custom tailoring or design customization for half sarees. The products are available only in the designs and specifications listed on our website.
Is front zip customization available for Anarkalis and blouses?
No. We do not offer front zip customization for Anarkalis or blouses. All our products are made according to our standard design specifications.
What is the difference between standard shipping charges and urgent dispatch charges?
Standard shipping charges are the courier delivery charges.
Urgent dispatch charges are an additional fee to prioritize your order and dispatch it within 3 working days.
Please note that dispatch time and courier delivery time are different.
Do you have an offline store?
No, we don't have a physical store. We are an online-only brand, and our products are available exclusively through our official website and WhatsApp.
Are the half sarees fully stitched, or do you also sell unstitched half sarees?
Most of our half sarees are fully stitched and ready to wear. We also offer a few semi-unstitched designs, where the skirt and dhavani are stitched, and the blouse is unstitched. We do not sell fully unstitched half sarees or fabric-only sets.
Do you offer worldwide shipping?
Yes, we offer worldwide shipping! 🌍 We deliver to most countries across the globe. However, due to safety, legal, or courier restrictions, we are unable to ship to war zones or regions where delivery services are unavailable. If you're unsure whether we can deliver to your location, feel free to contact us—we'll be happy to check for you.
What Is The Estimated Delivery Time?
Normal Dispatch Orders will be dispatched within 10 to 14 working days from the date of order. All our products are Made to Order
Urgent Dispatch Orders will be dispatched on 3rd working day from the date next of your order. All our products are Made to Order
Pre-Order Items will be dispatched within 25 working days from the date of order.
Delivery timelines are dependent on third-party courier services.
Within India: Estimated delivery time is 3 to 7 working days.
Outside India: Estimated delivery time is 7 to 10 working days.
How can I track my order?
Once your shipment is booked from our end you will be receiving a system generated mail with courier details.
Can I return the product if it does not meet my expectations upon receiving the order?
At Ivalin mabia, we strictly follow NO EXCHANGE and NO RETUTN POLICYfor all products.
Do I have to register to shop at ivalinmabia.com?
Yes, you have to register to shop at ivalinmabia.com.


